Benefits:

Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Profit sharing

OnePack Hospitality Group | Polished Casual Full-Service Restaurant

OnePack Hospitality Group is seeking an experienced, entrepreneurial General Manager to lead a polished casual, full-service restaurant and drive continued growth. This hands-on leader will coach the restaurant’s people and own the guest experience, operations, and financial performance. The role may oversee banquets, catering, private events, and a coffee or café outlet.

The ideal candidate leads like an owner—visible on the floor, engaged with the team, accountable for results, and committed to building a strong culture and profitable business. For the right leader, this role may develop into a Managing Partner opportunity with performance-based profit participation under a separate agreement.

Leadership and Culture

Lead, coach, and develop managers and hourly team members.
Build a respectful, accountable, hospitality-driven workplace.
Recruit, train, retain, and promote high-performing employees.
Conduct effective pre-shift meetings, reviews, and development conversations.
Address performance, attendance, and conduct concerns promptly and professionally.
Build a management team that can operate successfully without relying on one person for every decision.

Guest Experience and Operations

Maintain a visible presence during key service periods.
Ensure consistent standards for food, beverage, service, cleanliness, and atmosphere.
Direct front-of-house, back-of-house, bar, and support operations.
Maintain strong communication among culinary, service, beverage, and management teams.
Manage staffing, scheduling, opening, closing, cash controls, security, maintenance, and administration.
Monitor service flow, ticket times, table turns, reservations, labor deployment, and restaurant readiness.
Resolve guest concerns with care, urgency, and sound judgment.
Maintain compliance with food safety, sanitation, responsible alcohol service, and employment requirements.

Financial and Business Performance

Own the restaurant’s profit-and-loss performance.
Achieve sales, labor, food cost, beverage cost, and profitability goals.
Prepare budgets, forecasts, schedules, and operating plans.
Review financial reports, explain variances, and take corrective action.
Control purchasing, inventory, waste, discounts, voids, comps, and operating expenses.
Grow revenue through menu strategy, events, catering, promotions, partnerships, and community engagement.
Provide timely, accurate reporting to ownership and senior leadership.

Banquets, Catering, and Coffee: When applicable, the General Manager will:

Oversee private events, group dining, banquet service, and off-site catering.
Coordinate contracts, deposits, menus, staffing, event details, and billing.
Build relationships with event planners, hotels, businesses, and community organizations.
Monitor event profitability while protecting regular restaurant service.
Maintain standards for coffee quality, barista training, café service, retail products, and inventory.
Grow morning and daytime business through outreach and promotions.

Qualifications

Three or more years of General Manager experience in a full-service restaurant, or comparable progressive leadership experience.
Experience in polished casual, upscale casual, hotel food and beverage, or another high-service environment.
Proven ability to lead front- and back-of-house operations.
Strong knowledge of financial statements, budgeting, forecasting, labor, inventory, purchasing, and cost controls.
Demonstrated success recruiting, coaching, and retaining strong teams.
Banquet, catering, private-event, café, coffee, or multi-daypart experience is preferred.
Strong communication, organization, decision-making, and conflict-resolution skills.
ServSafe Manager and responsible alcohol-service certifications, or ability to obtain them.

Managing Partner Opportunity

We will consider you for Managing Partner based on sustained results in profitability, sales growth, guest satisfaction, team development, financial discipline, and whole-house leadership.

The arrangement may include a defined share of adjusted restaurant operating profit and expanded decision-making responsibility. The title does not automatically provide equity or legal ownership. Any profit-sharing or ownership terms will be documented separately.

Why Join OnePack Hospitality Group?

This opportunity is for a leader who wants more than a traditional General Manager role. You will have the chance to build a team, influence the business, strengthen the brand, and create a long-term leadership path within an independent hospitality group.

Lead the restaurant. Develop the people. Grow the business. Build your future with OnePack Hospitality Group.

OnePack Hospitality Group is an equal opportunity employer.

Compensation: $75,000.00 - $85,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

OnePack Hospitality Group (OPHG)

OPHG is a seasoned hospitality leader in the New Orleans area and beyond. OPHG owns, operates, manages, and develops multiple restaurant concepts.

As a local independent restaurant owner, we pride ourselves on providing a best-in-class employee and team member culture that succeeds when you do. As an operator, proven, efficient systems and processes aligned with accountability yield results. As a manager of brands, consistent execution and delivery of the designed experience, coupled with proper management, produce longevity and a return on investment.

As a restaurant and concept developer, it’s fun blending a unique guest experience with an appropriate business model and execution standard to create magic.

We look forward to your contribution. We appreciate the opportunity to participate in your success.

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Text me updates about my application

Yes No

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our and Privacy Policy for details.

Location

Address

City

States

ZIP Code

Resume/CV *

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

How many years of experience do you have? *

When it comes to picking up additional shifts, what best describes you? *

What type of service do you feel most comfortable with? *

Which of the following hurdles during a shift would stress you out the most? *

Describe your management style or What characteristics do you look for in an ideal employee and why?*

Are there any restrictions or limits on the hours or days you can work?*

U.S. Equal Opportunity Employment Information (Completion is voluntary)

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender

Race/Ethnicity

Veteran Status

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

I was referred to this position by a current employee

Who referred you?